Privacy, Cookies and Terms

Plain-language policies covering how we handle your information when you visit this site or get in touch with us.


Privacy Policy

Last updated: 21 May 2026

BAFF Electrical (operating as BAFF Salish Sea, 127 Fulford-Ganges Road, Salt Spring Island, British Columbia V8K 2T9) respects your privacy. This policy explains what personal information we collect through this website, how we use it and the choices you have. We follow the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

Information we collect

We only collect personal information that you choose to give us, or that is gathered automatically when you browse the site.

  • When you email us at baffelectrical@gmail.com, we receive your name, email address, anything else you include in the message and any attachments you send. If you provide a phone number or a property address, we receive those too.
  • When you browse the site, our analytics provider records standard technical information such as your IP address (often truncated), device type, browser, operating system, the pages you view, how you arrived at the site and how long you stay.

How we use your information

  • To answer your enquiry, provide a quote or book work.
  • To follow up about a job we have discussed or completed.
  • To understand how the site is used so we can improve it.
  • To meet our legal, accounting and regulatory obligations.

We do not use your information for unrelated marketing, and we do not sell or rent it to anyone.

Who we share it with

We share personal information only with service providers that help us run the business, and only to the extent they need it to do their job:

  • Google (Google Analytics and Gmail). Site usage data is processed by Google. Email you send to baffelectrical@gmail.com is hosted by Google.
  • Our website host and form provider. They store the technical logs and any messages submitted through the site.

We may also disclose information if we are required to do so by law, by a court order or to protect our legal rights.

Where your information is stored

Some of our providers, including Google, store data on servers outside Canada, mainly in the United States. While the information is there it may be accessible to foreign authorities under the laws of that country. By using the site or emailing us, you understand that your information may be transferred and stored outside Canada.

How long we keep it

We keep your information only as long as we need it to answer your enquiry, complete the work, meet our tax and warranty obligations, or as required by law. After that we delete or anonymise it.

Your rights

You can ask us to:

  • Confirm what personal information we hold about you.
  • Correct it if anything is wrong or out of date.
  • Delete it, subject to our legal and contractual obligations.
  • Withdraw your consent to further use, again subject to our obligations.

Send any request to baffelectrical@gmail.com. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.

Children

This site is intended for adults. We do not knowingly collect personal information from children under the age of 13.

Security

We use reasonable physical, technical and organisational measures to protect your information. No system on the open internet can be guaranteed to be completely secure, so we cannot promise absolute security.

Changes to this policy

We may update this policy from time to time. The version posted here is the one in force, and the date at the top tells you when it last changed.


Cookie Notice

Last updated: 21 May 2026

Cookies are small text files that a website places on your device so it can recognise you on future visits or measure how the site is being used. This page tells you which cookies we use and how to turn them off.

The cookies we use

We use Google Analytics to understand which pages people read, what devices they are on and how they arrived. The information is aggregated and is not used to identify you personally.

  • _ga distinguishes one visitor from another. Expires after about two years.
  • _ga_<container-id> maintains the session for Google Analytics 4. Expires after about two years.
  • _gid distinguishes visitors during a 24-hour window. Expires after 24 hours.
  • _gat limits the rate at which Google Analytics records requests. Expires after one minute.

How to control cookies

You can refuse or delete cookies at any time:

  • Adjust the privacy settings in your browser to block cookies, block third-party cookies, or clear cookies that are already stored.
  • Install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting any data about your visit.

Blocking cookies will not stop you from using the site, but some features may behave differently.


Terms and Conditions

Last updated: 21 May 2026

These terms govern your use of the BAFF Electrical website. By using the site, you agree to them. If you do not agree, please do not use the site.

About us

The site is operated by BAFF Electrical (BAFF Salish Sea), based at 127 Fulford-Ganges Road, Salt Spring Island, British Columbia V8K 2T9, Canada. You can reach us at baffelectrical@gmail.com or (778) 228-4304.

Use of the site

You may use this site for lawful, personal purposes. You agree not to use it in any way that could damage, disable or overburden the site, interfere with anyone else’s use of it, or attempt to gain unauthorised access to any part of the site, our systems or our accounts.

Information on the site

The content on this site, including descriptions of services, project photos and any pricing guidance, is provided for general information only. It is not a quote and it is not a substitute for an on-site assessment by a qualified electrician. Every property is different. Final scope, materials, code requirements and pricing for any electrical work will be set out in a written estimate or work order.

Enquiries by email

When you email baffelectrical@gmail.com we will do our best to respond promptly, but no relationship is formed between us until we have agreed on the work in writing. Please do not send confidential information you would not want sitting in an email inbox.

Intellectual property

All text, logos, photographs, layouts and other content on this site are owned by BAFF Electrical or used with permission. You may view, download and print pages for your own personal, non-commercial use. You may not copy, republish or use any of the content for commercial purposes without our written permission.

Links to other sites

Where we link to other websites, we do so for convenience. We are not responsible for the content, privacy practices or security of those sites.

Disclaimer

The site is provided on an “as is” and “as available” basis. We do our best to keep it accurate and up to date, but we make no warranties, express or implied, about completeness, accuracy, reliability, suitability or availability. Any reliance you place on the information is at your own risk.

Limitation of liability

To the fullest extent permitted by law, BAFF Electrical, its owners and its employees are not liable for any indirect, incidental, special or consequential loss or damage arising out of your use of, or inability to use, this site. Nothing in these terms limits any liability that cannot be limited under applicable Canadian law.

Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply in it. Any dispute will be heard in the courts of British Columbia.

Changes

We may update these terms from time to time. The version posted here is the one in force.


Get in touch

If you have questions about any of this, or you want us to access, correct or delete the information we hold about you, just send us a note.

BAFF Electrical
BAFF Salish Sea
127 Fulford-Ganges Road
Salt Spring Island, BC V8K 2T9

(778) 228-4304
baffelectrical@gmail.com